Mediation training

ADR Institute is an international acknowledged Mediation Training Institute in accordance with both Dutch Mediator's protocols and the European Standards and European Code of Conduct.
Empathy-Law ADR Institute is linked to Empathy.nLaw in the Netherlands.
Empathy-Law ADR Institute has got its international licenses:
++ provide Basic mediation courses for new professionals in the field of mediation
++ provide a variety of Specializing courses for Experienced mediators
Since 1999 trainers of our institute have educated some hundreds of new mediators.

Course The full qualifying professional course is conform the ADR protocol, takes 64 hours and is covering the primary principals set in the ADR-register objectives.

Objectives The learning objectives are:
The mediator must be aware of the impact of his interventions on his clients. He needs to apply his competencies to the benefit of his clients. He has to master a lot of competencies to act as a professional mediator. The mediator must be aware that he has prejudices.
+ The person of the mediator
+ The dimensions of mediation
+ The methods and techniques a mediator must master to fulfill his role as professional
+ The professional standards

Methods and Techniques Intervention techniques like paraphrasing, summarizing, the structure of questioning, working with time perspective, paradoxes & caucus will be trained extensively. As example of Professional Standards the European Code of Conduct for Mediators will be exam.

Certificate Having met with all the requirements the participant will have the possibility to receive a certificate for registration in the ADR-register. This certificate is in accordance to European Standards. The exam is in accordance with the requirements of the ADR-register. After the examination students can apply for admission as a registered mediator.

Requirements:  University, Higher Education minimum comparable to the Bachelor's level
plus three years of professional working experience.

Mediation Training	content	goal
1. communication skills	listen, summarize, interrogation	explore problem
2. negotiation	Harvard methode	differentiate position and interests
3. mediation technique I	mediation phases	distinguish phases
4. mediation technique II	technique phases	manage phases
5. integrate techniques	transition phases	finish negotiation
6. improvement	Eliminate deadlocks	resolution
7. assessment	information & selection	ADR information
8. organization	preconditions	support &embedding

For the Thailand training these words can be useful:
ผู้ไกล่เกลี่ย [pu cly clear] = mediator
การไกล่เกลี่ย [can cly clear] = mediation
อนุญาโตตุลาการ [anyu ton ta la klan] = arbitrator
การฝึกอบรมการไกล่เกลี่ย [can sut op-prom can cly clear]= mediation training